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Urgent help

If you need urgent help, you can contact our Enhanced Support Team. They are available as follows:

Monday to Friday: 8:00am to 8:00pm

Saturdays, Sundays and Bank Holidays: 9.00am to 5.00pm.

You can contact the Enhanced Support Teams as follows:

North East, Mid & West Essex: 0333 222 5020

South Essex:

Outside of these times, if you, a family member or a friend need urgent help, please dial NHS 111.

You will be connected to a contact centre where trained staff will provide appropriate support and advice 24 hours a day.